• Certificate II in Business

    The BSB20115 Certificate II in Business qualification is designed for individuals who are hands on, practical and covering all of the general office tasks from reception and customer service through to basic spreadsheet and word processing operations. These skills will teach you the basics of working in a business environment. This qualification is ideal for entry level/junior roles. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate III in Business

    The BSB30115 Certificate III in Business qualification is designed for individuals looking to develop office skills from a junior/entry level role and build the skills and knowledge necessary to be an effective office team member. Working with our Mentors /Facilitators you can further enhance your technical skills in document production and broaden your knowledge in general office procedures and operational systems such as complaint handling, continuous improvement, operational plans and information, knowledge and learning systems. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate IV in Business

    The BSB40215 Certificate IV in Business qualification is designed for individuals with prior business or administration experience. Building in your established technical skills you will learn to design and develop complex documents and train and supervise others in the workplace. Elective choices can be used to develop your marketing or customer service skills and knowledge. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Diploma of Business

    The BSB50215 Diploma of Business is designed to support you in advancing your business career. A Diploma of Business will equip you with the management skills and knowledge to be an effective leader. Dependent on elective units selected you can specialise in human resource management, marketing or risk management/governance. As many small to medium businesses cannot employ specialists in these fields a Diploma of Business can significantly advance your career and marketability. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate III in Business Administration

    The BSB30415 Certificate III in Business Administration is suitable for both entry level administration staff and junior staff with limited experience. Over the course of the program you will develop your keyboard skills and knowledge of work health and safety (core units). Electives units will develop your administrative abilities in a range of fields including scheduling, accounts receivable/payable and document design and production. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate III in Business Administration - Medical

    The BSB31115 Certificate III in Business Administration Medical is suitable for those working in various medical administration positions. Individuals may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a medical team. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate IV in Business Administration

    The BSB40515 Certificate IV in Business Administration is most suited to students with some prior administrative experience. This qualification is designed to build the skills, knowledge and confidence necessary to provide limited support and guidance to others in administrative roles. Elective units are broad and can include foundation training in project management and implementation of new or enhanced business process, complex document design, research and development skills and team support and coordination skills. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Diploma of Business Administration

    The BSB50415 Diploma of Business Administration can be used to develop or formalise the skills and knowledge of an administrative leader/manager. With no core (mandatory) units, these management elective units can be applied to a broad range of administrative management roles including customer service, records/information and meetings/conferences. Leadership skills are developed or enhanced through several elective options. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate III in Customer Engagement

    The BSB30215 Certificate III in Customer Engagement is an excellent choice for front line and entry customer service roles and can be easily aligned to your businesses recruitment/induction/initial training strategy. With great customer service an essential core to any business, it further assists employers to take advantage of this program as part of their workforce management strategy. Dependent on elective choices this program works equally well with developing sales, marketing and call centre staff. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate IV in Customer Engagement

    The BSB40315 Certificate IV in Customer Engagement is ideal if you want to develop your customer service/sales frontline and team leaders. This program is designed to assist new, inexperienced and potential team leaders to develop the people management and strategic planning skills that are essential to effectively leading a sales/customer service team. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Certificate IV in Leadership and Management

    The BSB42015 Certificate IV in Leadership & Management recognises that experience can only take you so far. Being an effective leader who is able to motivate, guide and influence a work team requires skill. The core units of this qualification focus on communication and leadership skills whilst the elective units will enable you to develop your management skills in technical areas including report writing, client relationships, risk management and workplace mentoring. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Diploma of Leadership and Management

    The BSB51915 Diploma of Leadership and Management is often best suited to students who have completed Certificate IV Leadership & Management or Management programs or have recent current management responsibilities. Develop your influence and communication skills along side technical skills for effective management. This qualification provides training in a range of elective units designed to improve your business governance, leadership and strategy skills. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Diploma of Quality Auditing

    The BSB51615 Diploma of Quality Auditing provides skills and knowledge that can be applied to any quality management system or standard. To achieve this qualification students will participate in all aspects of a quality audit from the initial design through to the post audit report of findings. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course

  • Diploma of Project Management

    The BSB51415 Diploma of Project Management will enhance your ability to design or use effective project management tools, track and report on progress including milestone achievement, consumables, resources and costs. The training will also enhance your ability to manage your project team and project risks. In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required. View course