Certificate III in Business (BSB30115)

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The BSB30115 Certificate III in Business qualification is designed for individuals looking to develop office skills from a junior/entry level role and build the skills and knowledge necessary to be an effective office team member. Working with our Mentors /Facilitators you can further enhance your technical skills in document production and broaden your knowledge in general office procedures and operational systems such as complaint handling, continuous improvement, operational plans and information, knowledge and learning systems.
In the event there is no public program commencing, this qualification can be delivered via Distance Education with support from a Facilitator. Some classroom based or work placement commitments may be required.

Career Choices

Job roles and titles vary across different industry sectors. Possible career choices relevant to this qualification include:

  • customer service advisor
  • data entry operator
  • general administrator
  • payroll officer
  • typist
  • word processing operator

Course Information

There are no entry requirements for this qualification. The preferred pathways for candidates considering this qualification include:

BSB20115 Certificate II in Business or other relevant qualification/s or
Vocational experience assisting in a range of work settings without a formal business qualification.

After achieving this qualification candidates may undertake BSB40215 Certificate IV in Business or a range of other Certificate IV qualifications.

Available under a Contract of Training.

Qualification Requirements

The BSB30115 Certificate III in Business qualification comprises twelve (12) units packaged as one (1) core unit and eleven (11) elective units.

To access the Government Training Website visit: http://www.training.gov.au/.

Core Units

Apply Knowledge of WHS Legislation in the Workplace

Time's Suggested Elective Units

Deliver and Monitor a Service to Customers
Process Customer Complaints
Maintain business resources
Organise personal work priorities and development
Utilise a Knowledge Management System
Organise Workplace Information
Design and Produce Text Documents
Design and Produce Business Documents
Write Simple Documents
Create Electronic Presentations
Produce Spreadsheets

More Information

For course program enquiries, investment details or to learn about funding opportunities, please call our Client Relationship Managers on (08) 8351 9888 or submit an enquiry below. 

To access the Government Training Website visit:

Individual State Funding Enquiries:
click here

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Time Education & Training

83-87 Henley Beach Road
Mile End South Australia 5031

Telephone 08 8351 9888

Make an enquiry