Certificate III in Financial Services (FNS30115)

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The FNS30115 Certificate III in Financial Services is designed to reflect the job role of entry level employees working across the entire financial services industry who perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

Career Choices

Job roles and titles vary across different industry sectors. Possible career choices relevant to this qualification include:

  • Bank Teller

  • Personal Banker

  • Customer Service Officer
  • Accounts Clerk

Course Information

There are no entry requirements for this qualification.

After achieving this qualification candidates may undertake FNS40815 Certificate IV in Finance and Mortgage Broking.

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Qualification Requirements

To achieve a Certificate III in Financial Services a total of thirteen (13) units of competency must be completed made up of four (4) core units and nine (9) elective units.

To access the Government Training Website visit: www.training.gov.au

Core Units

Contribute to Health and Safety of Self and Others
Work Effectively with Others
Use Business Technology
Work Effectively in the Financial Services Industry

Time's Suggested Elective Units

Identify Opportunities for Cross-selling Products and Services
Provide Sales Solutions to Customers
Process Customer Complaints
Deliver and Monitor a Service to Customers
Organise personal work priorities and development
Process Applications for Credit
Process Customer Accounts
Process Customer Transactions
Balance Cash Holdings

More Information

For course program enquiries, investment details or to learn about funding opportunities, please call our Client Relationship Managers on (08) 8351 9888 or submit an enquiry below. 

To access the Government Training Website visit:

Individual State Funding Enquiries:
click here

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Time Education & Training

83-87 Henley Beach Road
Mile End South Australia 5031

Telephone 08 8351 9888

Make an enquiry