Certificate III in Business (Administration)
The Certificate III in Business (Medical Administration) is a great step for those looking to formalise their existing skills, or to develop skills within a business services role that includes the processing of medical accounts, and the maintaining of patient records. This qualification is designed to assist those who carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills within a medical environment.
SA Government Subsidy
This qualification is not currently on the SA Government subsidy list.

Units of competency
The BSB30120 Certificate III in Business (Administration) comprises of thirteen (13) units – six (6) core units and seven (7) elective units.
There are no entry requirements for this qualification. This qualification is ideally suited to individuals who are in a medical administration role, or who are about to be, and who have basic computer skills.
Possible Pathways
Further training pathways from this qualification include the BSB40120 Certificate IV in Business.
Career choices
This qualification is ideal for those currently in a medical administration role, or who are about to be, and are looking to develop their knowledge and skills within a medical environment.
Possible career choices relevant to this qualification include:
- Medical Receptionist
- Medical Administration Assistant
- Medical Data Entry Operator
- Medical Clerical Officer
Core Units (6)
- BSBWHS311 – Assist with maintaining workplace safety
- BSBSUS211 – Participate in sustainable work practices
- BSBCRT311 – Apply critical thinking skills in a team environment
- BSBXCM301 – Engage in workplace communication
- BSBTWK301 – Use inclusive work practices
- BSBPEF201 – Support personal wellbeing in the workplace
Elective Units (7)
- BSBPEF301 – Organise personal work priorities
- BSBTEC202 – Use digital technologies to communicate in a work environment
- BSBTEC302 – Design and produce spreadsheets
- BSBMED301 – Interpret and apply medical terminology appropriately
- BSBMED302 – Prepare and process medical accounts
- BSBMED303 – Maintain patient records
- BSBMED304 – Assist in controlling stocks and supplies