All organisations set standards for how their internal processes should work and the quality of their product or service. But sometimes delivery of these does not always go according to plan. The question then is – Why? Particularly when scenarios happen again and again.
Being able to understand what is happening as well as the underlying causes is an important skill for those tasked with the role of ensuring it does not continue to occur.
Root Cause Analysis Program (non-accredited)
For this reason, Time Education & Training has developed a non-accredited program that will assist your staff to understand techniques for undertaking a Root Cause Analysis and to help them in this role.
This program has been designed to allow for customisation, utilising your policies, procedures, documentation and real case scenarios to maximise the benefits to the participants and to the organisation. To find out more contact our team.